FORM 5

When a client calls to our mobile phone, he will be requested to call the landline if the matter is not very urgent. Calls to mobile phone on matters which are not of urgent necessity for the client shall generally not to be encouraged. All appointments are registered in the Appointments Register(Form 5) by the Manager (Services).

FORM 6

Clients visiting the office shall be received by the Manager (Services). He shall fill-up their details in Form 1 and shall be responsible for collecting Rs.2,000/- per client. The Partner who is available for consultation shall be informed of the client`s visit through intercom. The details of all documents, or articles that may be given by the client into the office shall be entered into the Inward Register (Form 6) 

FORM 7

The details of all documents or articles that may be given by the office to the client or otherwise taken out of office shall be entered into the Outward Resister (Form 7).

FORM 8

The signature of the person who takes possession of the said documents or articles shall also be obtained. The details of all new clients who have been referred by others shall be entered into the Clients’ Address Resister in (Form 8.)

FORM 9

The persons visiting the office otherwise (Viz by seeing the name board etc) and all other clients shall be given the brochure in(Form 9) and advised to read the same.

The decision of the Manager (Services) on which partner/staff should handle the client shall be based upon the type of services required by the client after reading the brochure.